Shipping Information

We aim to dispatch all orders within 1–2 business days of receiving payment.

Delivery timeframes
Shipping times vary depending on your location.

• Northland & Auckland: 1-2 working days
• Rest of North Island: 2-3 working days
• South Island: 3-5 working days

We calculate shipping at checkout based on the size and weight of your order, plus your delivery location. You’ll see the final shipping cost before you confirm your purchase.

If you have an urgent delivery or need help tracking an order, feel free to get in touch.

Returns Policy

Changed your mind or ordered the wrong part? No worries — here’s how returns work:

• You have 14 days from the date of delivery to return goods.
• Items must be unopened, unused, and in saleable condition.
• Return shipping costs are the responsibility of the customer unless the return is due to a warranty issue or an error on our end.
• 20% restocking fee will apply, based on the original purchase price.
  

To arrange a return, please contact us first so we can help with the process and confirm the return address.

Warranty Returns

If you’re returning a product due to a fault or warranty issue, we’ll cover the return shipping. Reach out to us first so we can assess the situation and guide you through next steps.

Questions?

If you're unsure whether an item qualifies for return or need help with a shipping query, don’t hesitate to contact us.